Our different guarantees
Créadhésif offers 3 ranges of guarantees. Whichever one you choose, you will have aminimum of one year warranty. This warranty includes repair, replacement of defective parts and labor. In addition, the return of the machine to your home is at our expense.
To subscribe to the various guarantees, go to the pages of the products concerned, in the option section.
The Bronze Guarantee
The Bronze warranty is included in the purchase of a machine on our site. D'a one-year period, it includes the replacement of defective parts and labor. We also take care of the shipping costs of the machine to your home.
Thus, depending on the brand, the bronze warranty includes:
The Silver Guarantee
Opt for the Silver Warranty Créadhésif for more peace of mind! With this option, you will have a one-year warranty extension in case your machine malfunctions. This includes repair, i.e. replacement of defective parts and labor. The return shipment of the machine is at our expense.
However, this warranty does not include the cost of shipping the machine to our premises. The shipment of your equipment, in its original packaging to Créadhésif, is therefore at your expense.
The Gold Guarantee
Treat yourself to serenity with the Gold Guarantee Créadhésif ! During the warranty period, Créadhésif lends you a machine for the time of the repair, so that you can continue your activity in all peace. Thanks to this option, you will have an extension of guarantee in case of dysfunction of your machine. Your equipment will be guaranteed for up to two years. This includes repair, i.e. the replacement of defective parts and labor.
We will pay for the shipment and return of the machine, regardless of the costs involved. The warranty includes the cost of shipping the machine to our premises. The shipment of your equipment, in its original packaging, to Créadhésif is therefore at our expense, as is its return to you.
* valid only in metropolitan France
**Subject to the failure being proven.